Login in your account and with the help of your exact location, the site or app will update you with all the upcoming events and shows happening near your area. Unknowingly, I was obviously redirected to the resale site where I paid $949.51. Clearly NOT. Please ensure you check the . Having the same problem. Ticketek does a terrible job of managing this chain of private parties. By purchasing a ticket, you agree to be bound by these Terms and Conditions. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. tickets, mobile tickets (special links) or Ticketek app tickets. Report. What Is Tixel? You will be asked to enter your Ticketek account credentials, but don't you worry - we I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. But the question is, which among the two sites offers promising services for you? In the end I went to consumer affairs and they got it sorted. Sell tickets directly from your Ticketek Account. Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Site poorly designed & difficult to navigate. What did you say to consumer affairs ? Naoya Inoue Height Weight, They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. Just go to the Sell through Ticketek account page and choose "Tickets are in my Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? She made time to help & sort out the transfer of tickets to this area. Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. But in case you were not able to find the answer you were looking for, then you can opt for fan support service where the fans support representatives are available from Monday to Sunday starting from 9 AM till 12 AM, midnight, ET. Vivre Sa Retraite Dans Son Pays D'origine, Will be taking this further, lodged a complaint with both Police and ACORN (cybercrime). Introducing Fan-to-Fan Resale. Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. I also think they're just swamped with customers. Visit https://marketplace.ticketek.com.au/ for more information. im really glad its not just me whos having this issue! etc. You will be able to find discounts of up to 30% on selected shows. Open a Virgin Money Go Transaction Account today and make a purchase in the first 30 days to receive a $75 Ticketek Gift Voucher, plus 5,000 bonus Virgin Money Points. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. These include cookies that allow you to be Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. This surely is an unacceptable way to treat people with a disability. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. (Not all concert tickets are able to be sold on this service, for some reason. Requesting a Refund. 3.) If you're planning your visit, you can . Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Australian F1 2023 - 4 Day Pass. Feb 9, 2023. We missed the show! Australian F1 2023 - Sunday Only. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. If you think your issue is common, then you can first try looking at Ticketeks FAQ section. Service Hours: 7 days, 9:00 am to 5:00 pm. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. Choose how your checkout appears for attendees. ?DO NOT BUY TICKETS FROM TICKETEK! I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. Yes! When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. your Ticketek account. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Any seller or fan whose annual gross transaction value across the U.S. Ticketmaster marketplace (including Account Manager) exceeds $600 will receive a form 1099 from . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Get a real job. If you've forgotten your account details, never fear we also . You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. $148.60. I applied for a refund in August but have not been contacted. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Check out the Ticketek Marketplace site for more information. Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. Lasttix offers promotional services . November 16, 2018. Tickets from $75. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No contact, no reply, nothing.You have stolen money from thousands of people who need it. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. I was wondering if I should bother trying to sell tix via Ticketek Marketplace or via another platform. ago. Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. Ticketek routinely mismanages ticket processing which should be simple. I have sent my concerns to the Victorian Ombudsman. I will NEVER buy tickets from this company again! New comments cannot be posted and votes cannot be cast. There may be a fee applicable on eligible refunds and exchanges. You'll get your money back and another fan gets to go to the show. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. Created by Nicole Bowman. This email did not offer any assistance in resolving the issues i had. Ticketek, Eventbrite and many more. integration means you can list tickets for resale directly from your 104 Views. Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . There is no customer service centre you can call, just an automated voice call telling you to email. Create an account to follow your favorite communities and start taking part in conversations. Functional cookies Also had to wait about 3 weeks for them to reply to my ticket, maybe it's better now? Required fields are marked *. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. Our For Gorillaz and The Avalanches please phone Ticketek on 1300 665 915. . I will never purchase anything with you again. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for Brigham Young University Athletics. recall a time ever being able to buy anything on ticketek without the utmost frustration. 2023 Trustpilot A/S. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. Did any of you who sold get paid for the tickets once they were resold? Log in to your account and click on View our waitlists on the homepage. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. Postponed and Cancelled Events. Buy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. Tixel is a safe ticket marketplace to trade tickets from Ticketek. With an average discount of 22% off, buyers can grab unbeatable promotions up to 60% off. Only option is to put in request online and then wait. Ticketmaster vs Vivid Seats: Which Is Better For You? Marketplace My Ticketek Ticket Delivery. Ticketek Marketplace is the only official re-seller we approve. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! . Calls to the only listed number for Ticketek are just cut off. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. One Site. Anyone know much about the marketplace? If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. Im not waiting for nearly 12 months for my $1000! It doesnt charge additional service fees for sellers. I received an email stating that they had been purchased and the money would be in my account 10 days after the event. DO NOT reply like a regular email, you won't get a response. [2022], Ticketmaster vs Stubhub: Which Is Right For You? Inspite of giving all the details, continuous email stating - send it in new format or send more information. I've bumped the ticket by responding as recently as January 2023. (which is not true) and therefore I would not be paid for them. Fee-Free Event Tickets. But, since Ticketek offers you Afterpay, its buy now and pay later service will be helpful if the amount of ticket is big. Ticketek Terms and Conditions of Sale. Can never get a refund on tickets and/or speak to someone within Ticketek. Visit the Ticketek site and tap on the sell your ticket option in blue. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Created by Nicole Bowman. . The tickets can be purchased on Ticketek Marketplace at: https://marketplace.ticketek.com.au Look for the $330 listing which includes the Ticketek Marketplace fees. ticket listing page. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor By the 10 days, I meant that they said I would he given the money 10 days after the match. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. to then often have to go to their desk at the venue to follow up the issues. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. If youve forgotten your account details, never fear we also accept official email and Mechanic Shop For Rent Paterson, Nj, Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. . Refunds, Payments and Exchanges. Has anyone had any luck getting their money back after complaining to the ACCC? Have consumer affairs gotten back to you? 2 February 2023. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. Ticketek tickets you no longer need. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. OriginalNumber5905 5 mo. 3 hours ago. In the plus side I didnt have to do anything except nominate price. ticketek marketplace fees. A: No, all tickets are only available within 72 hours of the performance date. . I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. Click on a logo to start selling. According to Ticketmaster's policy, on the average amount of ticket price, 30% of it is being charged as fees. They often provide Ticketek vouchers for you to unlock free tickets to watch sports events such as cricket, soccer, AFL, and more. I am up to 3 support tickets lodged with not a single reply. It's nearly $400 worth of tickets. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. Accessible Seating Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. Seven tries before I finally got my second choice of seats. Wed 8 Mar, 23. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. 2023 ProductReview.com.au Pty. Australian F1 2023 - Saturday Only. If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Send your unique link to the private . They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. Ticketek routinely mismanages ticket processing which should be simple. Its a party over here. for everything it works for mobile tickets, it works for print-at-home tickets as well Please respect this by keeping the discussion on topic, and devoid of any political material. Send them an inquiry many times and they are not answering! In other words, event ticket fees are out of control. . 6. If you received a PDF 2.) Please note there maybe no replacement for General Admission tickets. No, we are unable to offer refunds or cancellations. Will also be reaching out to A Current Affair! Companies can ask for reviews via automatic invitations. Press J to jump to the feed. The Radiation Pressure Is Given By, Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. Wife tested positive on 13th. No bad vibes, just money back for any Then I sold them in minutes on Tixel. . Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! sports, food & drink, arts, festivals, conferences, seminars, and more. We also ensure all reviews are published without moderation. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. Search. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Then make an account with Atlassian. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. e!!! PDF (print-at-home) Tickets from $652. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. etc.WHERE IS THE ACCOUNTABILITY? is not on the list, I have the same problem and no where to report or contact. On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. If you're planning your visit, you can . When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. Get paid hassle-free, directly from Tixel. I paid the additional cost in checkout for refundable tickets. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. A week later- no response. No mentioning of queues before! I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. Become a Groupie and enjoy special perks when you book as a group! 2 minute read. Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. I've tried to contact ticketek through email but they haven't responded at all and its been ages. All; . Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. . In short, both companies offer platforms that are easy to use. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. I tried it today and was able to remove my tickets from listing. Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. Dont go near it- use Tixel if you can instead. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. These links can be pasted on our mobile ticket Abhorrently bad process for handling refunds and rescheduling due to illness. Visit Ticketmasters website or app and search for the selling portal option. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. Go to "Manage events" in your account. No record of the sale on the website under my account. )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. . to then often have to go to their desk at the venue to follow up the issues. Yes, you can get them online with values ranging from $25 to $250. Sat 1 Apr, 23. to find the link in order to proceed with this listing. Then I looked on Trustpilot at their reviews and really started to worry! Travancore, VIC. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. Mobile app tickets are becoming increasingly popular lately as well. Press question mark to learn the rest of the keyboard shortcuts. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Before I get into it, I would recommend waiting more than a few days for them to get back to you. Get your tickets quickly as they are usually available for a limited time only. $75. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. Create an account to follow your favorite communities and start taking part in conversations. ensure that we can accurately measure how our website is used. A truly digital company, ticketek.com.au is Australia's . Instead, you have to install the official Ticketek mobile app This meant that I had to sit & concert was standing room only. Clunky unhelpful booking site for Mary Poppins Melbourne. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. The new platform will go live later this month at www.marketplace.ticketek.com.au. Barcelona vs Aleague all stars ticket, bought from Ticketek. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. First time using the "Ticketmaster Resale" website - now also the last. Submit a request. These cookies are set by our 3rd party analytics tool, Segment. ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. Ticketek wastes YOUR TIME like it doesn't matter. 10 business days I think is more than fair. Angie-P 6 mo. as app-only tickets. Tixel is available to all Ticketek ticket types and all events: Music, 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. Idk but if anyone knows how the hell to get in contact with them then let me know. Good on You and Good Luck! Good luck. If the above doesn't work, try contacting marketplace@ticketek.com.au. This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. on your The above discounts are the most recent Ticketek Gift promotions across the internet. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. Website doesn't work. ticket resale 676,100 fans safely resold tickets. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. 30 days. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. i had purchased tickets to mix fm concert at sandstone point hotel,the concert was covid posphoned until may 22 2021.I had a printed ticket,When i went to go to the concert i called the venue the day before and was informed that the concert was brought forward to Dec 14 2020 nad had already finished,It was also renamed (sunset sounds).As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid rescheduling. Press J to jump to the feed. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. The only way to buy one was to ring the number listed on the Ticketmaster website. Set the price. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO Ticketek Marketplace Terms and Conditions of Sale. to save these credentials. Complained via customer care webform which didnt even have an option for the relevant event. I conducted my own investigation & contacted the original vendor, which (to my surprise) confirmed that the ticket was scanned into the venue.